KN
Kebaabetswe N
1 reviews | Active since Nov 2019
24 Apr 2025, 16:32
Ripping people off
I called because I wanted ti change my address and request for my premium to be reduced but instead it went up by R500. How pathetic is that? I am definitely changing. There’s other insurers offering comprehensive cover at a way lesser rate.
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Replies (1)
OUTsurance's replyOfficial
06 May 2025, 13:37Good day Kebaabetswe,
Thank you for your review.
Our client services manager, Nasar, has been unsuccessful in his attempts to reach you. Nasar has subsequently reviewed your premium and emailed you an updated policy schedule. There are a variety of factors that we use to determine the appropriate premium for a client, one of those factors is the physical risk address.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
Thank you for your review.
Our client services manager, Nasar, has been unsuccessful in his attempts to reach you. Nasar has subsequently reviewed your premium and emailed you an updated policy schedule. There are a variety of factors that we use to determine the appropriate premium for a client, one of those factors is the physical risk address.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply06 May 2025, 13:37
Official
Good day Kebaabetswe,
Thank you for your review.
Our client services manager, Nasar, has been unsuccessful in his attempts to reach you. Nasar has subsequently reviewed your premium and emailed you an updated policy schedule. There are a variety of factors that we use to determine the appropriate premium for a client, one of those factors is the physical risk address.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
Thank you for your review.
Our client services manager, Nasar, has been unsuccessful in his attempts to reach you. Nasar has subsequently reviewed your premium and emailed you an updated policy schedule. There are a variety of factors that we use to determine the appropriate premium for a client, one of those factors is the physical risk address.
We do apologise for the disappointment.
Regards,
The OUTsurance Team