*******! ****************!

I called Outsurance today to review my premiums. They increased them instead of decreasing based on the depriciating value of the car.

They reiterate the same aspects annually every time when I request for a review, pointing to the escalation of other factors. I raise the same point all the time that should anything happen to the car I have insured, I get paid out the amount compatible to the value car not according to the premium rate that is increased annually. They eventually relentlessly reduce the premiums after raising one these points.

I took the highest excess rate for flexibility of reducing the latter. This time around I was not assisted in getting a fair rate.

I feel that it's a complete *******, in a sense that an increase on an item that keeps on depreciating!