DP
Dobek P

1 reviews | Active since Jul 2011

30 Dec 2016, 14:14

Ridiculous premium increase

<p>Outsurance increased my monthly premium by 53%! The increase is based on wrong market assumptions and illogical reasons provided for the increase. I tried discussing the increase with Outsurance but three agents / persons later all I heard that they can do nothing about the increase. However, they did manage to waste quite a bit of my time with superflous security checks.</p>

0
Replies (2)
OUTsurance
OUTsurance's reply04 Jan 2017, 11:56
Official

Hi Dobek,

Jeremy our client care manager has made contact with you to discuss the re-rate. You have requested a follow up call end of January as you are currently out of the country.

Sorry that our advisors wasted your time.

Regards,

Kelvin

DP
Dobek P's update15 Feb 2017, 19:27
Reviewer Update

Predictably, Outsurance did not bother calling at the end of January. Why would it when it can sucker its clients for all they are worth?