NF
Nikita F
1 reviews | Active since Aug 2019
13 Oct 2022, 14:57
Ridiculous customer service
I have been trying to get a refund for over 10 days now, blatant disregard of customer satisfaction and FCR. I have had no response to my numerous emails. Will never recommend to anyone.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
20 Oct 2022, 11:57Hello Nikita
Thank you for your feedback.
Our client care manager contacted you after we received your complaint with an apology for the delay.
We have since received your current schedule which we needed in order to do the dual insurance refund to you. Thank you for assisting us with this.
We confirm the payment has been finalised.
Regards
OUTsurance
Thank you for your feedback.
Our client care manager contacted you after we received your complaint with an apology for the delay.
We have since received your current schedule which we needed in order to do the dual insurance refund to you. Thank you for assisting us with this.
We confirm the payment has been finalised.
Regards
OUTsurance
OUTsurance's reply20 Oct 2022, 11:57
Official
Hello Nikita
Thank you for your feedback.
Our client care manager contacted you after we received your complaint with an apology for the delay.
We have since received your current schedule which we needed in order to do the dual insurance refund to you. Thank you for assisting us with this.
We confirm the payment has been finalised.
Regards
OUTsurance
Thank you for your feedback.
Our client care manager contacted you after we received your complaint with an apology for the delay.
We have since received your current schedule which we needed in order to do the dual insurance refund to you. Thank you for assisting us with this.
We confirm the payment has been finalised.
Regards
OUTsurance