KJ
Ken J
1 reviews | Active since Mar 2021
04 May 2024, 12:27
Ridiculous Annual Insurance Increase!
Has anyone else had their Motor Vehicle premium hiked by 37% recently?
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Replies (2)KJ
Ken J's updateReviewer Update
04 May 2024, 15:36I already had a rather arrogant person trying to explain! Just check my past 10-year claim history! I have increased my Excess to way more than what it was, with current business trends, we seldom use the vehicle for Business!
I had an Impala ram into my vehicle recently, and no other car was involved. Please also check my personal claim history! A massive increase for a pensioner!
I had an Impala ram into my vehicle recently, and no other car was involved. Please also check my personal claim history! A massive increase for a pensioner!
KJ
Ken J's update04 May 2024, 15:36
Reviewer Update
I already had a rather arrogant person trying to explain! Just check my past 10-year claim history! I have increased my Excess to way more than what it was, with current business trends, we seldom use the vehicle for Business!
I had an Impala ram into my vehicle recently, and no other car was involved. Please also check my personal claim history! A massive increase for a pensioner!
I had an Impala ram into my vehicle recently, and no other car was involved. Please also check my personal claim history! A massive increase for a pensioner!
OUTsurance's replyOfficial
15 May 2024, 15:05Good afternoon Ken,
Further to our private rely, our client care manager Bianca, contacted you to discuss your rerate.
We have no intention of exploiting our clients but do understand an annual increase is never welcome.
Our actuarial team tried their best to assist with a discount however we will be able to assist in reducing your premium at this point.
We value your loyalty and are sorry for the disappointment.
Regards,
The OUTsurance Team
Further to our private rely, our client care manager Bianca, contacted you to discuss your rerate.
We have no intention of exploiting our clients but do understand an annual increase is never welcome.
Our actuarial team tried their best to assist with a discount however we will be able to assist in reducing your premium at this point.
We value your loyalty and are sorry for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply15 May 2024, 15:05
Official
Good afternoon Ken,
Further to our private rely, our client care manager Bianca, contacted you to discuss your rerate.
We have no intention of exploiting our clients but do understand an annual increase is never welcome.
Our actuarial team tried their best to assist with a discount however we will be able to assist in reducing your premium at this point.
We value your loyalty and are sorry for the disappointment.
Regards,
The OUTsurance Team
Further to our private rely, our client care manager Bianca, contacted you to discuss your rerate.
We have no intention of exploiting our clients but do understand an annual increase is never welcome.
Our actuarial team tried their best to assist with a discount however we will be able to assist in reducing your premium at this point.
We value your loyalty and are sorry for the disappointment.
Regards,
The OUTsurance Team