MM
Marius M

1 reviews | Active since Apr 2019

04 Nov 2022, 06:57

Ridiculous Annual Increase

I am writing this review on behalf of my elderly father of 84 years old.

His car is insured with Outsurance. You increased his monthly premium from R320,67 to R400,82. That is a jump of nearly 25%!!

How is it possible to have an annual increase of 25%?

I am awaiting your feedback.

0
Replies (3)
OUTsurance
OUTsurance's reply08 Nov 2022, 11:15
Official
Hello Marius

We responded to your comment previously.

It will be greatly appreciated if you could send us your mother's policy number via private reply.
A client care manager will then be able to look into the contributing factors and also discuss possible relief options available to your mother.

Regards
OUTsurance
MM
Marius M's update08 Nov 2022, 12:07
Reviewer Update
Matter was resolved with Outsurance. Outsurance did a recalculation and lower the monthly premium. Thank you.
OUTsurance
OUTsurance's reply08 Nov 2022, 12:28
Official
This is great news. Thank you for letting us know.

Regards
OUTsurance