Review for Thando Gemba – OUTsurance Agent

I had the absolute pleasure of being assisted by Thando Gemba, and I couldn’t be more grateful for her incredible service. She helped me link a life cover to my existing policy and made the entire process feel seamless and stress-free.

Thando was not only super helpful and informative, but her warm and friendly nature really stood out. Even though I was short on time, her kind and genuine approach made it impossible to ask her to call me back—I actually wanted to stay on the call!

What touched me most was how comfortable she made me feel when discussing sensitive details about a previous medical diagnosis—something I usually avoid talking about. Thando created a safe, respectful space that made it easier to open up, and I truly appreciated that.

She’s a true asset to OUTsurance, and I’m so glad she was the one to help me.