SJ
Sylvester J

1 reviews | Active since Jul 2024

01 Jul 2024, 18:14

Return to OUTsurance - thanks to Olive Tswai :)

I had an excellent experience with Olive Tswai from OUTsurance while getting a quote for car insurance. Her professionalism and the comprehensive benefits offered convinced me to return to OUTsurance, even though their price was slightly higher than my (current) insurer. I had been with OUTsurance for 10 years before switching to my current insurer for a saving of R200p/m. However, the 3 month waiting time and poor communication on a recent claim was painful and frustrating.

The benefits, such as the OUTbonus, Panic Assist, quick claim responses (my previous experience), and the 10% SmartDrive bonus, made the decision clear. My previous insurer took three months to settle a recent claim, which further solidified my choice to now switch back to OUTsurance. I'm very pleased with OUTsurance's welcome back offer and look forward to their service.

Thank you, #OUTsurance: *** ; ***

0
Replies (1)
OUTsurance
OUTsurance's reply01 Jul 2024, 19:35
Official
Hello Sylvester

Welcome back to the OUTsurance fold!

Your over-all response is much appreciated. Kudos to Olive for embracing our core value of providing you with awesome service. This compliment will encourage her very much!

Regards
The OUTsurance Team