Retention of Clients

<p>I called to cancel this morning due to a massive hike in premiums. Spoke to a lady named Salome Pieterse. After getting a MASSIVE discount based on a proper review of all facts, I'm staying for another 10 years! She not only listened, evaluated, suggested and formulated improvements to my unique profile, it was done with professional and compassionate client care service second to none. She really made an effort to understand; can't ask for more. Well Done and Thank You very much!</p>