AK
Albert K

1 reviews | Active since Dec 2019

28 Mar 2023, 10:43

Response to complaint was good

Following up on my review of 15 March I would like to note that my complaint on Hello Peter was noticed, and a mr Logan Naido called to ask for details. He forwarded an additional claim for items not paid and they were settled in a few days. Thank you mr Naido for your help.

0
Replies (1)
OUTsurance
OUTsurance's reply28 Mar 2023, 14:54
Official
Good day,

We appreciate your feedback and especially your kind mention of Logan's sterling service. We apologise for the disappointing service you received initially and thank you for the opportunity to correct this. Logan will relish this compliment, thank you so much!

Regards
The OUTsurance Team