1 reviews | Active since Dec 2024
Rescue from my broken down vehicle
A few months ago I signed up with Outsurance post purchasing a new vehicle. On heading out to do a large shopping trip for gifts I parked in the underground parking area at the V&A Waterfront. On returning to my vehicle it took a few attempts to get it started and on leaving the Waterfront my car died entirely.
I managed to pull to the side of the road and whilst being constantly harrassed by security guards telling me "YOU CANT PARK HERE" I decided to contact Outsurance for some advice. They very easily guided me to the app that I had loaded on my phone which would then show them my location. Within minutes a tow truck had arrived (whilst constantly checking on me) and they towed my vehicle to the repair centre that I deal with for me. They called me throughout the trip to check on my safety and ensured that the entire trip was a success. Turns out it was simply a blown fuse but there was no charge from Outsurance and I was thrilled that I had moved my insurance to such a caring and dynamic company. Thank you!!!
Thank you so much for taking the time to leave us such a wonderful review.
We are happy we could be there for you when you needed us!
Your positive feedback means the world to our team, thank you for sharing.
Regards,
The OUTsurance Team
Thank you so much for taking the time to leave us such a wonderful review.
We are happy we could be there for you when you needed us!
Your positive feedback means the world to our team, thank you for sharing.
Regards,
The OUTsurance Team
