1 reviews | Active since May 2016
Requested that policy be cancelled.. R900 odd just went off my account??
<p>I honestly have no words. I specifically asked that my life insurance policy be cancelled. Not reviewed or premium lowered, cancelled. </p> <p> </p> <p>I would like this rectified and these funds refunded.</p> <p> </p> <p> </p>
Good day
You are rightfully upset. You requested we cancel your policy in advance, yet we failed to ensure this is concluded in time.We are very sorry about the inconvenience we caused you.
Our client care manager, Tina assisted in cancelling the cover right away and proceeded in sending you proper feedback via e-mail, which also includes detail pertaining to the refund due to you.
Regards
Dinky
Good day
You are rightfully upset. You requested we cancel your policy in advance, yet we failed to ensure this is concluded in time.We are very sorry about the inconvenience we caused you.
Our client care manager, Tina assisted in cancelling the cover right away and proceeded in sending you proper feedback via e-mail, which also includes detail pertaining to the refund due to you.
Regards
Dinky