MM
Miranda M

1 reviews | Active since Jan 2014

13 Nov 2017, 13:14

Request for termination of insurance

I would like to cancel my insurance which the company is making extremely hard for me. I can’t afford the insurance and having the worst experience in my life due to being in financial distress. I don’t need a call centre agent to try to retain me. I need to cancel this insurance.

0
Replies (1)
OUTsurance
OUTsurance's reply13 Nov 2017, 15:26
Official

Hello Mamaloko1984

Please accept our sincere apologies for the tedious process you had to endure.

I see the policy was indeed cancelled by the respective advisor who spoke to with immediate effect.

I referred the detail to our client care manager to audit the call and discuss his findings with our advisor.

Regards

Dinky