DV
De V

1 reviews | Active since Jun 2014

19 Oct 2016, 11:14

Request for short term insurance quote

<p>I needed to get quotes for short term insurance for building and home content for a new property I am in the process of purchasing. The call centre agent was very adiment in trying to sell me the outsurance products which is expected, but he basically refused to provide a quote and I was almost forced to take the policy through Outsurance. </p> <p> </p> <p>Over the phone their product did sound like the cheapest option (deiscounts offered felt like normal sales tactics), but I did not have a chance to compare the excesses and policy statements with any other quotes, thus after the fact I felt like I made a bad decision and that I was ******* into the deal.</p>

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Replies (1)
OUTsurance
OUTsurance's reply25 Oct 2016, 10:28
Official

Dear De Wet,

Please accept our sincerest apology for your experience. We've escalated the matter to our sales management team to listen to the recording and address the matter internally.

If you require any other assistance you are welcome to contact me directly, ***

Regards,

Alet