CB
Candice B
1 reviews | Active since Oct 2012
13 Sept 2024, 12:29
Replaced TV but forgot to collect old one
My old TV stopped working and I put in a claim for a replacement. All went smoothly and I am very happy with it. However I am still waiting for them to collect the old TV after an email and speaking to an agent – it has been months now. Please advise, thanks in advance! My claim number is ***.
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OUTsurance's replyOfficial
13 Sept 2024, 12:37Hello Candice
Thank you for your over-all feedback.
We are pleased to see the claim was finalised promptly, but sorry to see the item has never been collected.
We are arranging assistance for you. You will be contacted and arrangements for collection will be discussed with you.
Regards
The OUTsurance Team
Thank you for your over-all feedback.
We are pleased to see the claim was finalised promptly, but sorry to see the item has never been collected.
We are arranging assistance for you. You will be contacted and arrangements for collection will be discussed with you.
Regards
The OUTsurance Team
OUTsurance's reply13 Sept 2024, 12:37
Official
Hello Candice
Thank you for your over-all feedback.
We are pleased to see the claim was finalised promptly, but sorry to see the item has never been collected.
We are arranging assistance for you. You will be contacted and arrangements for collection will be discussed with you.
Regards
The OUTsurance Team
Thank you for your over-all feedback.
We are pleased to see the claim was finalised promptly, but sorry to see the item has never been collected.
We are arranging assistance for you. You will be contacted and arrangements for collection will be discussed with you.
Regards
The OUTsurance Team