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christian C

1 reviews | Active since Jun 2017

15 Jun 2017, 15:49

Repair of my car is terrible

<p>my car went in for repairs at Brooklyn Motorlab on the 26 th of April 2017 </p> <p>today is the 15th of June 2017 still waiting for feedback from outsurance...... it was a small accident just the bumper got damaged and i cant explain what terrible service we are experiencing </p>

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Replies (1)
OUTsurance
OUTsurance's reply20 Jun 2017, 16:05
Official

Hello christian-swart

Thank you for bringing the matter to our attention.

Our assessing manager, Jaco could not reach you telephonically, and pursued by communicating with you via e-mail.

He provided you with an update on the repairs of the vehicle together with an apology for the service frustration you have experienced up to now. Jaco will provide you with further feedback as soon as possible.

Regards

Dinky