LS
Laura S
1 reviews | Active since Jun 2021
23 Feb 2022, 11:34
Remove yourself from my credit report - PLEASE
Good day.
This is the second time I'm requesting Outsurance to remove themselves from my Credit Report.
I haven't had insurance with you for a whole year now.
It affects my score as an open credit account?!?!
Which is not right in the first place, and should be fixed. Please remove as from last year (2021) April until now.
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
23 Feb 2022, 15:17Good afternoon Laura,
Further to our private reply of earlier we have received your email.
The information refers to your cancelled policy.
We can confirm that we have sent through the cancellation and the detail below is reflecting correctly as cancelled with a R0 current balance.
Kindly note it is standard Credit Bureau industry practice to reflect cancelled policies on the consumer’s profile. This will reflect on the consumer’s profile for 3 years reflecting a R0 current balance.
Unfortunately we cannot assist with the status of the account reflecting as open, please query this display with Clear Score directly. You may also register on www.mycreditexpert.co.za to view your live report.
Regards,
OUTsurance
Further to our private reply of earlier we have received your email.
The information refers to your cancelled policy.
We can confirm that we have sent through the cancellation and the detail below is reflecting correctly as cancelled with a R0 current balance.
Kindly note it is standard Credit Bureau industry practice to reflect cancelled policies on the consumer’s profile. This will reflect on the consumer’s profile for 3 years reflecting a R0 current balance.
Unfortunately we cannot assist with the status of the account reflecting as open, please query this display with Clear Score directly. You may also register on www.mycreditexpert.co.za to view your live report.
Regards,
OUTsurance
OUTsurance's reply23 Feb 2022, 15:17
Official
Good afternoon Laura,
Further to our private reply of earlier we have received your email.
The information refers to your cancelled policy.
We can confirm that we have sent through the cancellation and the detail below is reflecting correctly as cancelled with a R0 current balance.
Kindly note it is standard Credit Bureau industry practice to reflect cancelled policies on the consumer’s profile. This will reflect on the consumer’s profile for 3 years reflecting a R0 current balance.
Unfortunately we cannot assist with the status of the account reflecting as open, please query this display with Clear Score directly. You may also register on www.mycreditexpert.co.za to view your live report.
Regards,
OUTsurance
Further to our private reply of earlier we have received your email.
The information refers to your cancelled policy.
We can confirm that we have sent through the cancellation and the detail below is reflecting correctly as cancelled with a R0 current balance.
Kindly note it is standard Credit Bureau industry practice to reflect cancelled policies on the consumer’s profile. This will reflect on the consumer’s profile for 3 years reflecting a R0 current balance.
Unfortunately we cannot assist with the status of the account reflecting as open, please query this display with Clear Score directly. You may also register on www.mycreditexpert.co.za to view your live report.
Regards,
OUTsurance
OUTsurance's replyOfficial
23 Feb 2022, 16:39You are welcome.
OUTsurance's reply23 Feb 2022, 16:39
Official
You are welcome.