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Shane E

1 reviews | Active since Oct 2017

27 Dec 2017, 19:02

Rejected claim

I have out and about cover for my photographic equipment. I dropped a camera and it stopped working. Repair cost less than my years premium.Rejected because Kresin believes he is more highly qualified tjan a Nikon Technician. Now Outsuranxe will lose all my business.. I can only say that I am glad it happened now for a small claim...

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Replies (1)
OUTsurance
OUTsurance's reply28 Dec 2017, 13:20
Official

Hello shane-else

Although we are not insensitive the the financial costs you now have to incur, we wish to confirm the following:

Your own service provider supp**** us with the report which we based our decision to reject the claim on no covered peril: component failure.

On 23 November we informed you if you still don't agree with your service provider's report and provide us with a report from an alternative service provider, we will review the matter for you. To date, we have not received another report from you.

Please don't hesitate to contact us should you wish to discuss the matter further.

Regards

Dinky

Best regards,