JA
John A
1 reviews | Active since Jun 2017
12 Mar 2025, 15:56
Refused to pay
Hi guys, Outsurance advertising states that one can receive R500 if Outsurance cannot beat your current insurer or R1500 if you have been claim free for 3yrs or more. I received a call from Outsurance, long story short they did not beat my current premium, came up with so much excuses not to pay the R500. I feel Outsurance is not being transparent.
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OUTsurance's replyOfficial
12 Mar 2025, 16:07Hello John
It's a pity to see we were unable to offer you a saving.
Our quote promotion has Ts & Cs which need to be met. The relevant term and condition is, you can only participate and qualify for payment after 24 months from receiving payment.
We requested our quote promotion team will arrange a call to you.
Regards
The OUTsurance Team
It's a pity to see we were unable to offer you a saving.
Our quote promotion has Ts & Cs which need to be met. The relevant term and condition is, you can only participate and qualify for payment after 24 months from receiving payment.
We requested our quote promotion team will arrange a call to you.
Regards
The OUTsurance Team
OUTsurance's reply12 Mar 2025, 16:07
Official
Hello John
It's a pity to see we were unable to offer you a saving.
Our quote promotion has Ts & Cs which need to be met. The relevant term and condition is, you can only participate and qualify for payment after 24 months from receiving payment.
We requested our quote promotion team will arrange a call to you.
Regards
The OUTsurance Team
It's a pity to see we were unable to offer you a saving.
Our quote promotion has Ts & Cs which need to be met. The relevant term and condition is, you can only participate and qualify for payment after 24 months from receiving payment.
We requested our quote promotion team will arrange a call to you.
Regards
The OUTsurance Team