SS
Shivaan S
1 reviews | Active since Nov 2019
11 Nov 2019, 13:48
Refused quote
I have been refered to take an insurance with yourll but the consultant milton refused to send me a quote and insists that i take the cover which is wrong,i asked him for a simple cover his giving me something that im already covered for i dont understand how the consultants work really.
Helpful (0)
Replies (5)0
Replies (5)
OUTsurance's replyOfficial
11 Nov 2019, 14:13Good day Shivaan,
We acknowledge receipt of your complaint. We are unable to trace a quote with the information you provided. Please send us a private message with your ID number in order for us to trace the quote (HP blocks all numbers posted publicly)
Once received we can look into the matter and revert.
We do apologise for the poor service experience.
Regards,
OUTsurance
We acknowledge receipt of your complaint. We are unable to trace a quote with the information you provided. Please send us a private message with your ID number in order for us to trace the quote (HP blocks all numbers posted publicly)
Once received we can look into the matter and revert.
We do apologise for the poor service experience.
Regards,
OUTsurance
Best regards,
OUTsurance's reply11 Nov 2019, 14:13
Official
Good day Shivaan,
We acknowledge receipt of your complaint. We are unable to trace a quote with the information you provided. Please send us a private message with your ID number in order for us to trace the quote (HP blocks all numbers posted publicly)
Once received we can look into the matter and revert.
We do apologise for the poor service experience.
Regards,
OUTsurance
We acknowledge receipt of your complaint. We are unable to trace a quote with the information you provided. Please send us a private message with your ID number in order for us to trace the quote (HP blocks all numbers posted publicly)
Once received we can look into the matter and revert.
We do apologise for the poor service experience.
Regards,
OUTsurance
Best regards,
SS
Shivaan S's updateReviewer Update
11 Nov 2019, 14:38***
SS
Shivaan S's update11 Nov 2019, 14:38
Reviewer Update
***
OUTsurance's replyOfficial
11 Nov 2019, 15:07We have traced your quote and requested a manager to call you.
Regards,
OUTsurance
Regards,
OUTsurance
Best regards,
OUTsurance's reply11 Nov 2019, 15:07
Official
We have traced your quote and requested a manager to call you.
Regards,
OUTsurance
Regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
12 Nov 2019, 12:56Good day Shivaan,
Dinesh our sales manager has been unsuccessful in his attempts to call you. Do you perhaps have true caller installed?
Regards,
OUTsurance
Dinesh our sales manager has been unsuccessful in his attempts to call you. Do you perhaps have true caller installed?
Regards,
OUTsurance
Best regards,
OUTsurance's reply12 Nov 2019, 12:56
Official
Good day Shivaan,
Dinesh our sales manager has been unsuccessful in his attempts to call you. Do you perhaps have true caller installed?
Regards,
OUTsurance
Dinesh our sales manager has been unsuccessful in his attempts to call you. Do you perhaps have true caller installed?
Regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
13 Nov 2019, 14:13Good day Shivaan,
We acknowledge receipt of your complaint and would like to address the matter with you.
Dinesh our sales manager has been unsuccessful in his attempts to contact you. He has subsequently sent you an email. Please respond with a date and time that is most convenient for you.
We do apologise for the poor service experience.
Regards,
OUTsurance
We acknowledge receipt of your complaint and would like to address the matter with you.
Dinesh our sales manager has been unsuccessful in his attempts to contact you. He has subsequently sent you an email. Please respond with a date and time that is most convenient for you.
We do apologise for the poor service experience.
Regards,
OUTsurance
Best regards,
OUTsurance's reply13 Nov 2019, 14:13
Official
Good day Shivaan,
We acknowledge receipt of your complaint and would like to address the matter with you.
Dinesh our sales manager has been unsuccessful in his attempts to contact you. He has subsequently sent you an email. Please respond with a date and time that is most convenient for you.
We do apologise for the poor service experience.
Regards,
OUTsurance
We acknowledge receipt of your complaint and would like to address the matter with you.
Dinesh our sales manager has been unsuccessful in his attempts to contact you. He has subsequently sent you an email. Please respond with a date and time that is most convenient for you.
We do apologise for the poor service experience.
Regards,
OUTsurance
Best regards,