PR
Peter R

1 reviews | Active since Oct 2022

13 Nov 2022, 20:56

Refund on outstanding premiums

Outsurance cancelled my home loan insurance in September 2022 and to date they haven’t paid me back the premium they deducted in the month of October and they continue to ***** my money

0
Replies (2)
OUTsurance
OUTsurance's reply14 Nov 2022, 10:58
Official
Good morning Peter,

Thank you for your feedback.

You were contacted by our client care department last month regarding your refund.                                             

The refund was processed, and our systems indicate that you have already received your refund.

No further deductions will go off in the future.    

Regards,
OUTsurance   
                                                                 
               
PR
Peter R's update14 Nov 2022, 20:38
Reviewer Update
Pure lies I have a statement Tha shows that they are continuing to ***** my money..end of September and October and no refund into my account.. They must produce a proof of payment and I sent them my bank statement