VJ
Valma J
1 reviews | Active since Jul 2017
19 Dec 2023, 04:44
Refund not received
Refund not received, Policy cancelled and prepaid premium not refunded, No response from Outsurance, other than chasing me to resubscribe to their insurance program which is 50% more than my replacement insurance
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
21 Dec 2023, 11:12Good afternoon Valma,
Further to our private reply, our client care manager Madilakhe contacted you to request a copy of your bank statement as a requirement to release the refund sooner.
The refund has since been released and should reflect in your account shortly.
Regards,
The OUTsurance Team
Further to our private reply, our client care manager Madilakhe contacted you to request a copy of your bank statement as a requirement to release the refund sooner.
The refund has since been released and should reflect in your account shortly.
Regards,
The OUTsurance Team
OUTsurance's reply21 Dec 2023, 11:12
Official
Good afternoon Valma,
Further to our private reply, our client care manager Madilakhe contacted you to request a copy of your bank statement as a requirement to release the refund sooner.
The refund has since been released and should reflect in your account shortly.
Regards,
The OUTsurance Team
Further to our private reply, our client care manager Madilakhe contacted you to request a copy of your bank statement as a requirement to release the refund sooner.
The refund has since been released and should reflect in your account shortly.
Regards,
The OUTsurance Team