NJ
Natasja J

1 reviews | Active since Mar 2009

11 Sept 2017, 07:01

REFUND MY MONEY ON AN INCREASED PREMIUM AS OF MY PREVIOUS QUERY

Good Day, My premium was increased and now brought down again as of my previous hellopeter query, between Mitchell Fairbridge (which I never heard from) and Kelvin my money that was deducted from my bank account on the 7 September 2017 has not been refunded to me? When will this be refunded?

0
Replies (1)
OUTsurance
OUTsurance's reply12 Sept 2017, 07:59
Official

Hello jac79

Thank you for your e-mail communication to me.

Fairbridge contacted you and discussed the misunderstanding . He also apologised for the service issues identified which ultimately gave rise to your much warranted unhappiness.

Thank you for accepting our apologies and continued support.

Regards

Dinky