1 reviews | Active since Sept 2019
Refund
I am very disappointed in this company OUTsurance with their empty promises of my R5100 refund.
I was promised a refund that it would be paid in ful yesterday but comes yesterday no money in my account, I call them I am told that they're not sure when it will come in but I should wait few days.
What ******* is this?? I called this insurance to cancel the contract as soon as I ddnt go collect the car I was buying which by the way was the very next day after getting the insurance.
You are telling me that calling the next day to infrom you that I am no longer buying the vehicle, I must now fight for my money back?
I gave you more then enough time a week has passed now and I was told I would get my refund on the 30th of August.
Why are you ****s??
I am going to report this company to the ombudsman and open case of theft.
I have things to pay and responsibilities how on earth I am supposed to that now?? I am at risk of debit orders not going through because of this company.
You need to fix this immediately or I am going full force to get my money back in full yeeerrrr nxh
We are very sorry about the refund delay!
We notice the payment was made and should reflect in your account soon, but our client care manager will call you after having looked into the cause for the delay.
Regards
The OUTsurance Team
We are very sorry about the refund delay!
We notice the payment was made and should reflect in your account soon, but our client care manager will call you after having looked into the cause for the delay.
Regards
The OUTsurance Team
We again wish to apologise for the 1 day payment delay, which was unforeseen. Thank you for confirming the payment did reflect after having posted your review.
Regards
The OUTsurance Team
We again wish to apologise for the 1 day payment delay, which was unforeseen. Thank you for confirming the payment did reflect after having posted your review.
Regards
The OUTsurance Team
