Refund
<p>Hi, I called in about a week ago to request that Outsurance refunds me the money they devited from my account and both or three client service consultants promised to contact me. It has now been over a week and no one is saying anything. I have to call back each time. Basically you were not supposed to debit my account as I didn'y recieve a confirmation email after I also requested for you tosend it to the correct email addy. Please refund my money ASAP. the last person I spoke to was Naledi Modi.</p>
Hello Malesedi
Thank you for bringing the matter to our attention but more so, you have our sincere apologies for letting you down!
Our client care manager, Fairbridge contacted you, refunded the premium and postponed the start date for you.
Regards
Dinky
Best regards,
Hello Malesedi
Thank you for bringing the matter to our attention but more so, you have our sincere apologies for letting you down!
Our client care manager, Fairbridge contacted you, refunded the premium and postponed the start date for you.
Regards
Dinky
Best regards,
Hi Dinky
Yes it was sorted thank you.
Hi Dinky
Yes it was sorted thank you.
Hi I sent an email in March or April to cancell the shortfall plan - please sort this out immediately
Hi I sent an email in March or April to cancell the shortfall plan - please sort this out immediately