JR
Johan R

1 reviews | Active since Dec 2018

24 Apr 2019, 11:25

Recovery of excess paid after accident claim

Outsurance once again provided me with another reason why I have been a client of the company for 15+ years. About a month ago I was involved in a minor car accident caused by a reckless driver who refused to provide me with his personal details and simply drove off. I managed to take photos of his vehicle and number plate and after registering a case with the police also provided the details to Outurance as part of my case. The efficient Legal team at Outsurance managed to recover my excess from the guilty party's insurer 2 weeks after I collected my vehicle from the panel beater. Their efficient and friendly staff continued to keep me updated regarding progress being made. Thank you Outsurance!

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Replies (1)
OUTsurance
OUTsurance's reply24 Apr 2019, 14:38
Official
Thank you very much for the feedback. We are very pleased to hear about your experience with the OUTsurance family. We pride ourselves in giving the best service at all times. We are very proud of the legal team and their efficiency, they will be very happy to receive this compliment. 

Regards, 
OUTsurance