AA
Adelle A

1 reviews | Active since Aug 2025

14 Aug 2025, 14:24

Received the absolute BEST service from Outsurance that made the painful experience of a recent break in more tolerable! 3 days and the claim was done and dusted and paid out

Received the absolute BEST service from Outsurance that made the painful experience of a recent break in more tolerable! 3 days and the claim was done and dusted and paid out. No mess, no fuss. We also had to change our car insurance as the company we were with didn't cover us across borders. As we had to drive through Swaziland, this was vital. I phoned my broker, Mitchell, and within a day my policy was updated with all the relevant changes required. He prepared all the documentation so no long forms to fill or endless questions to go through. Thank you guys for the excellent service and turn around time.

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Replies (1)
OUTsurance
OUTsurance's reply14 Aug 2025, 14:29
Official
Hello Adele,

We are thrilled to hear that your claims process was handled so efficiently.

Thank you for sharing your OUTstanding service experience with us. 

We are very pleased to know you were assisted promptly amidst an emergency situation! 

Accolades to Mitchel as well 

Regards,
The OUTsurance Team