1 reviews | Active since Aug 2017
Really Aggressive Consultant
<p>I did an online request for a quote and the consultant called when I couldn't talk, at 9:21 on 08 Aug 2017. I asked her to call me at 10 and she didn't. She calls me today, 10 Aug, an says she's been calling and my phone didn't ring it just went to voicemail. I told her that I didnt get the text that informs me of a missed call. At this point she raised her voice at me and said am I implying that she's lying, why would she lie about that because its all on the system. She can send me the logs if I want.</p> <p>I told her that won't be necessary as I've gone with a different supplier, her response was "Wow, so you didn't even give us a chance". I said to her, I asked you to call me and you didn't. She asked me who I went with, and I told her, and she said to me, very aggressively, they have waiting periods, are you okay that when you DIE, your family will have to wait.</p> <p>That's when I cut the call and said to her she was being aggressive and it was annoying and I hung up.</p> <p>You always hear the stories that Outsurance is ******, and in this case, a white woman thought she could shout and intimidate me into taking a policy with them. The name I got was Jeanette. </p> <p> </p>
Hello TebzMoney
You have our sincere apologies for the very unprofessional conduct.
Our sales manager, Keletso, investigated the detail and contacted you with an apology.
Arrangements have been made for a different sales advisor to contact and assist you with a quotation.
Thank you for accepting our apologies and affording us the opportunity to assist you.
Regards
Dinky
Best regards,
Hello TebzMoney
You have our sincere apologies for the very unprofessional conduct.
Our sales manager, Keletso, investigated the detail and contacted you with an apology.
Arrangements have been made for a different sales advisor to contact and assist you with a quotation.
Thank you for accepting our apologies and affording us the opportunity to assist you.
Regards
Dinky
Best regards,
