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sudeshniepillay S

1 reviews | Active since Mar 2017

17 Feb 2019, 17:50

Real quotation speaks louder then advertising

I had been at outsurance client in 2012 my premiums were R1500 . I then cancelled and went to another company.

After seen them advertising on TV and radio. I decided to give them a call on the 15 February 2019. I gave my details, accidents/incidents in. After the review I was told for your polo vivo 2011 ,license issued in 2010,non cover with any insurance since July 2018. I was told ma'am your car high risk vehicle like I wasn't aware of it. Ma'am your car hasnt been covered for so many months . So we will deducted R1892 Per month. All they told me was let me refer to my manager. By this time I was just to shocked and ended the call. To top it off my excess was going to be R4600 . I got a tracker unit as well insurance just under 800 . I wasn't told my vehicle was high risk or my premiums are high because on no coverage for so many month's

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Replies (1)
OUTsurance
OUTsurance's reply20 Feb 2019, 14:30
Official
Good day sudeshnie-pillay,

It is a pity that we were not able to offer you a saving.  

There are a number of factors that we take into account when determining the appropriate premium for a client such as age, address, previous incidents, insurance history and many other factors.  

We do apologise for the disappointment.

Regards,
OUTsurance