Re-rate on Household Insurance

Hi<br> <br> I would like to say thank you to Thandi for being willing to go the extra mile in retaining me as an outsurance client. She has decreased my premium based on my great track record on my monthly debit order payments and also discarded my 7% increase on my premium.<br> <br> She is an asset to the Retention team at Outsurance, she's a keeper.<br> <br> Thanks for the great service Thandi, well done!<br> <br> I am walking away a happy, satisfied and impressed retained outsurance client, I nearly packed my bags and left.<br> <br> Regards<br> Mrs Goodyal