R500 shambles
The whole administration of their system is a shambles. I keep getting an email to rate them on their service, but it is not address to me just in my inbox. My own quote was too expensive and I am still awaiting the email from them to allow me to claim my R500.00. Pathetic if you ask me
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OUTsurance's replyOfficial
25 Oct 2023, 12:11Hello Johnny
Your service experience with us has been awful and we sincerely apologise for the chain of events which have rise to this.
Gina from our promotion department was in contact with you and provided you with feedback on what had transpired. She provided you with her email address and will finalise the now long overdue matter for you as soon as she has received the required information.
We hope to offer you a saving in the near future and thank you for accepting our apologies.
Regards
The OUTsurance Team
Your service experience with us has been awful and we sincerely apologise for the chain of events which have rise to this.
Gina from our promotion department was in contact with you and provided you with feedback on what had transpired. She provided you with her email address and will finalise the now long overdue matter for you as soon as she has received the required information.
We hope to offer you a saving in the near future and thank you for accepting our apologies.
Regards
The OUTsurance Team
OUTsurance's reply25 Oct 2023, 12:11
Official
Hello Johnny
Your service experience with us has been awful and we sincerely apologise for the chain of events which have rise to this.
Gina from our promotion department was in contact with you and provided you with feedback on what had transpired. She provided you with her email address and will finalise the now long overdue matter for you as soon as she has received the required information.
We hope to offer you a saving in the near future and thank you for accepting our apologies.
Regards
The OUTsurance Team
Your service experience with us has been awful and we sincerely apologise for the chain of events which have rise to this.
Gina from our promotion department was in contact with you and provided you with feedback on what had transpired. She provided you with her email address and will finalise the now long overdue matter for you as soon as she has received the required information.
We hope to offer you a saving in the near future and thank you for accepting our apologies.
Regards
The OUTsurance Team