MG
Michael G
1 reviews | Active since Apr 2022
25 Apr 2022, 18:45
R500 payment is questionable
I have no doubt that Outsurance provides good service, but I have never seen them honour the R400 and now R500 when they cannot or will beat your premium. I have had 2 quotations from them in the last year where they could not beat the miWay premium and did not even get close and never said they owed me R500. Even when I emailed the broker and asked about it, I just received silence. My question: Has anyone ever had them honour this R500 payment which they so proudly advertise?
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
26 Apr 2022, 12:41Good afternoon Michael,
Thanks for your feedback.
Our quote promotion team will be in contact with you.
Regards,
OUTsurance
Thanks for your feedback.
Our quote promotion team will be in contact with you.
Regards,
OUTsurance
Best regards,
OUTsurance's reply26 Apr 2022, 12:41
Official
Good afternoon Michael,
Thanks for your feedback.
Our quote promotion team will be in contact with you.
Regards,
OUTsurance
Thanks for your feedback.
Our quote promotion team will be in contact with you.
Regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
28 Apr 2022, 15:06Good afternoon Michael,
Further to our private reply on receipt of your complaint, we can confirm that Thurlo has been in contact with you.
He informed you that you do not qualify for the promotion as you initially accepted cover, which forms part of our terms and conditions.
We apologise for the disappointment.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, we can confirm that Thurlo has been in contact with you.
He informed you that you do not qualify for the promotion as you initially accepted cover, which forms part of our terms and conditions.
We apologise for the disappointment.
Regards,
OUTsurance
Best regards,
OUTsurance's reply28 Apr 2022, 15:06
Official
Good afternoon Michael,
Further to our private reply on receipt of your complaint, we can confirm that Thurlo has been in contact with you.
He informed you that you do not qualify for the promotion as you initially accepted cover, which forms part of our terms and conditions.
We apologise for the disappointment.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, we can confirm that Thurlo has been in contact with you.
He informed you that you do not qualify for the promotion as you initially accepted cover, which forms part of our terms and conditions.
We apologise for the disappointment.
Regards,
OUTsurance
Best regards,