BN
Banele N
1 reviews | Active since Jul 2016
10 Mar 2021, 19:44
R500 claim
I was called for car insurance quote as they promised to beat my current insurance on the 2nd February and it was confirmed on the call that I had qualify for R500. It was said they will send me a mail with details to claim the R500 however its been weeks and they have not send a mail. I had only received a sms with the OTP number to complete the online form.
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OUTsurance's replyOfficial
16 Mar 2021, 15:36Good day Banele,
You received the OTP which indicates the process had begun however it was identified that we had captured your email incorrect therefore the link couldn't be sent.
Jason from our quote promotion team has advised you what documents we require and once you send them through, we'll contact you to finalise the process.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
You received the OTP which indicates the process had begun however it was identified that we had captured your email incorrect therefore the link couldn't be sent.
Jason from our quote promotion team has advised you what documents we require and once you send them through, we'll contact you to finalise the process.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply16 Mar 2021, 15:36
Official
Good day Banele,
You received the OTP which indicates the process had begun however it was identified that we had captured your email incorrect therefore the link couldn't be sent.
Jason from our quote promotion team has advised you what documents we require and once you send them through, we'll contact you to finalise the process.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
You received the OTP which indicates the process had begun however it was identified that we had captured your email incorrect therefore the link couldn't be sent.
Jason from our quote promotion team has advised you what documents we require and once you send them through, we'll contact you to finalise the process.
We are sorry for the inconvenience caused.
Regards,
OUTsurance