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Jeanine S

1 reviews | Active since Mar 2018

10 Mar 2018, 08:36

"R400" waste of time

Recently spoke to an outsurance employee regarding an insurance quote on my car as I am looking for cheaper insurance. Outsurance came back with a more expensive premium than what I currently pay, so I asked about the R400 promotion they advertise on a daily basis. For some reason the agent told me it is not applicable to me as there are differences on the two quotes even though I made it exactly the same as my current insurance. This whole "promotion" is just a way to get you to phone them, my advice is don't you will be left dissapointed.

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Replies (1)
OUTsurance
OUTsurance's reply14 Mar 2018, 09:55
Official

Hello Jeanine9911

Thank you for letting us know.

We are very sorry we did not pursue the matter for you right away! We have been in contact with you and assisted you with the payment, sadly belatedly.

We will discuss the lack of service with our advisor.

Regards

Dinky