"Quotes become agreements"

I asked for a quote for a quote to my existing policy for a Renault Sandero subject to information being confimred with me because it was a newly-acquired vehicle on behalf of my wife. I revealed all I could factually share with the call centre subject to the accuracy of confirmed information given. When I called back declared all the new information the quote remained the same: I then wanted to withdraw from the "agreement" I was told @but you agreed with our call centre operator: I have filed a complaint by e-mail with Outsurance but I am now having thoughts about my existing policy! This type of attidude is disturbing and gives the insurance industry a bad name.

Let them reply to me......by e-mail