NR
Nyavhalitsheni R
1 reviews | Active since Feb 2025
13 Feb 2026, 14:57
Quoted about 3 times my current insurance, and no 500 received.
Could not beat my current premium and excess. Charged me about 3 times my current insurance. Also had another person call me for a life cover quote, deal on that was not bad, nothing to compare with as my first time with life cover.
Sat through two calls asking me similar questions and nothing on the 500 if we can't beat your premium.
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OUTsurance's replyOfficial
13 Feb 2026, 15:15Good day Nyavhalitsheni R,
We acknowledge receipt of your complaint and sincerely apologise that we were not able to offer you a saving at this point.
We acknowledge receipt of your complaint and sincerely apologise that we were not able to offer you a saving at this point.
As stated in our advertising, if we are unable to beat your current insurance premium, you are entitled to ask for the R500.
Our Quote Promotion Team will be in contact with you shortly to assist further.
Kind regards,
The OUTsurance Team
OUTsurance's reply13 Feb 2026, 15:15
Official
Good day Nyavhalitsheni R,
We acknowledge receipt of your complaint and sincerely apologise that we were not able to offer you a saving at this point.
We acknowledge receipt of your complaint and sincerely apologise that we were not able to offer you a saving at this point.
As stated in our advertising, if we are unable to beat your current insurance premium, you are entitled to ask for the R500.
Our Quote Promotion Team will be in contact with you shortly to assist further.
Kind regards,
The OUTsurance Team