LS
Laurent S
1 reviews | Active since Nov 2022
07 Jul 2023, 16:08
Quality control of consultants
I would love Outsurance Quality control to pull my conversation with a consultant and manager today and tell me what they think. Trying to understand my issue and give me a correct answer, or just want the irritation to go away?
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OUTsurance's replyOfficial
13 Jul 2023, 13:06Hello Laurent
Thank you for your response which was referred to our client care management team and contact was made with you.
We fully understand the concerns you had after receiving the recent email correspondence from us regarding security devices installed in your vehicles as well as the frustration that followed after making enquiries about this.
Liam contacted you with final feedback and we again apologise for the upset caused.
Regards
The OUTsurance Team
Thank you for your response which was referred to our client care management team and contact was made with you.
We fully understand the concerns you had after receiving the recent email correspondence from us regarding security devices installed in your vehicles as well as the frustration that followed after making enquiries about this.
Liam contacted you with final feedback and we again apologise for the upset caused.
Regards
The OUTsurance Team
OUTsurance's reply13 Jul 2023, 13:06
Official
Hello Laurent
Thank you for your response which was referred to our client care management team and contact was made with you.
We fully understand the concerns you had after receiving the recent email correspondence from us regarding security devices installed in your vehicles as well as the frustration that followed after making enquiries about this.
Liam contacted you with final feedback and we again apologise for the upset caused.
Regards
The OUTsurance Team
Thank you for your response which was referred to our client care management team and contact was made with you.
We fully understand the concerns you had after receiving the recent email correspondence from us regarding security devices installed in your vehicles as well as the frustration that followed after making enquiries about this.
Liam contacted you with final feedback and we again apologise for the upset caused.
Regards
The OUTsurance Team