TC
Twila C

1 reviews | Active since Jun 2015

17 Jun 2015, 14:09

Pushy Call Centre Manager and Lack of Feedback

Emailed Outsurance on 13/05/15 requesting a quote on my car. I specifically requested that correspondence be made via email as I'm very busy & cannot sit on my phone for long periods of time. About 20 minutes later I received a phone call from Lucky - the quote took over 45 minutes (broken up between 2 phone calls). Lucky then tried to persuade me to take cover immediately based on the fact that if he \\likes a woman he makes a move immediately & that insurance is the same thing\. I got emailed the quote and then requested household insurance to be quoted. Again I requested that this quote be emailed so I could compare to which I received a call from Lucky's manager who told me that \\\"\"he was worried about me not having cover & I might get ****** that very evening\\\"\". I do not appreciate scare tactics being used on me! I then emailed Lucky 3 times after requesting the quotes & when I received nothing\""

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