Pushing the boundaries 9/10

Not everyone is PERFECT. However, to date, Outsurance is certainly pushing the boundary. 9/10 so far, three claims within a month, bumper bashing, windscreen replacement and a chip repair. No issues at all, all done on their App, prompt call backs, everything on track. Well done! Only reason for not a 10/10, after numerous prompts, when doing a chip repair, they still delegate a service provider and do not have a drop-down option for the User to select - why authorise a service provider who is far away versus one across the road sort of thing. :-/