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Anthony R
1 reviews | Active since Jan 2019
06 Dec 2019, 22:46
Public liability
I phoned Outsurance about two weeks ago to submitt a claim for my business it was for Public liability. Someone phoned me and said that they would get back to me till today nothing has happen till this point i am very disappointed in outsurance they are very useless
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Replies (4)AR
Anthony R's updateReviewer Update
06 Dec 2019, 23:01Also I have recommended the following companies to sign up with Outsurance and was promise compensation yet i have never receive compensation. The companies that have signed up is K20Top T trading Creative Culture Tiro JEND Trading J & C sHEQ and Trauma Solutions All from Toekomsrus we belong to a builders forum in Toekomsrus
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Anthony R's update06 Dec 2019, 23:01
Reviewer Update
Also I have recommended the following companies to sign up with Outsurance and was promise compensation yet i have never receive compensation. The companies that have signed up is K20Top T trading Creative Culture Tiro JEND Trading J & C sHEQ and Trauma Solutions All from Toekomsrus we belong to a builders forum in Toekomsrus
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Anthony R's updateReviewer Update
06 Dec 2019, 23:08 Please see below one of the confirmation emails I have receive for joining these people Ceril is owner of J & C sHeq and trauma solutions but I was never compensated Good Day, Thank you for joining Outsurance Business. I have successfully joined Ceril for Public Liability.Because you did refer him to me, you will get R400 off your first monthly instalment. Once you provide me with the other contact information that I have been trying to obtain from you, from 12.00 today. You will get R400 off each person that joins with me for Public Liability. Basically, each month you will get R400 off your monthly premium, depending on how many people joins with me.
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Anthony R's update06 Dec 2019, 23:08
Reviewer Update
Please see below one of the confirmation emails I have receive for joining these people Ceril is owner of J & C sHeq and trauma solutions but I was never compensated Good Day, Thank you for joining Outsurance Business. I have successfully joined Ceril for Public Liability.Because you did refer him to me, you will get R400 off your first monthly instalment. Once you provide me with the other contact information that I have been trying to obtain from you, from 12.00 today. You will get R400 off each person that joins with me for Public Liability. Basically, each month you will get R400 off your monthly premium, depending on how many people joins with me.
OUTsurance's replyOfficial
09 Dec 2019, 18:21Hi Anthony
Your complaint has been received and we acknowledge the concerns raised. You are right to expect courteous, respectful, and professional service from us. We value your opinion and appreciate your bringing this to our attention.
We have escalated the matter to our managers, they will contact you to address your concerns and assist accordingly with resolve.
Please accept our apologies for the ordeal and any inconvenience as a result.
Regards
OUTsurance
Your complaint has been received and we acknowledge the concerns raised. You are right to expect courteous, respectful, and professional service from us. We value your opinion and appreciate your bringing this to our attention.
We have escalated the matter to our managers, they will contact you to address your concerns and assist accordingly with resolve.
Please accept our apologies for the ordeal and any inconvenience as a result.
Regards
OUTsurance
Best regards,
OUTsurance's reply09 Dec 2019, 18:21
Official
Hi Anthony
Your complaint has been received and we acknowledge the concerns raised. You are right to expect courteous, respectful, and professional service from us. We value your opinion and appreciate your bringing this to our attention.
We have escalated the matter to our managers, they will contact you to address your concerns and assist accordingly with resolve.
Please accept our apologies for the ordeal and any inconvenience as a result.
Regards
OUTsurance
Your complaint has been received and we acknowledge the concerns raised. You are right to expect courteous, respectful, and professional service from us. We value your opinion and appreciate your bringing this to our attention.
We have escalated the matter to our managers, they will contact you to address your concerns and assist accordingly with resolve.
Please accept our apologies for the ordeal and any inconvenience as a result.
Regards
OUTsurance
Best regards,
OUTsurance's replyOfficial
10 Dec 2019, 10:12Hello Anthony
We are sorry to see our message to you was not received.
Our claims advisor tried to contact at the time and finally proceeded by sending you a detailed message, informing you how to proceed.
Our claims manager will however now send you the detail via email. Our client care department will then assist you with feedback on the referrals.
Regards
OUTsurance
We are sorry to see our message to you was not received.
Our claims advisor tried to contact at the time and finally proceeded by sending you a detailed message, informing you how to proceed.
Our claims manager will however now send you the detail via email. Our client care department will then assist you with feedback on the referrals.
Regards
OUTsurance
Best regards,
OUTsurance's reply10 Dec 2019, 10:12
Official
Hello Anthony
We are sorry to see our message to you was not received.
Our claims advisor tried to contact at the time and finally proceeded by sending you a detailed message, informing you how to proceed.
Our claims manager will however now send you the detail via email. Our client care department will then assist you with feedback on the referrals.
Regards
OUTsurance
We are sorry to see our message to you was not received.
Our claims advisor tried to contact at the time and finally proceeded by sending you a detailed message, informing you how to proceed.
Our claims manager will however now send you the detail via email. Our client care department will then assist you with feedback on the referrals.
Regards
OUTsurance
Best regards,