LL
Lesego L

1 reviews | Active since Jan 2018

20 Jan 2025, 12:20

Prompt, efficicient and great turn around time received on my claim

I logged a claim on Monday night for fire which was caused by my son's cell phone battery explosion. I received a call first thing Tuesday morning to provide detailed statement and in the afternoon I received a call from an Assessor from ALLSURE Floods and Fire. On Wednesday an Assessor came, she was very helpful and provided a detailed assessment report to OUTsurance. On Friday I received a call from OUTsurance to process the claim. I could not believe how quick and efficient they were in responding to my claim, best service I have never received before I was wowed. Keep up the good work!!!

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Replies (1)
OUTsurance
OUTsurance's reply20 Jan 2025, 12:32
Official
Hello Lesego,

Thank you for taking the time to leave us such a wonderful review. 

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team