MS
Miyelani S
1 reviews | Active since Jan 2020
03 Mar 2026, 10:41
promoting bad driving
So Outsurance is not willing to pay a third party claim their clein was at fault, and there is a witness and a police statement but they are choosing to listen to their client, they are even refusing to give out information which is been requested by my insurance,, Outsurenace is promiting bad driving, They are a ****, ***
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OUTsurance's replyOfficial
09 Mar 2026, 11:16Good day Miyelani,
Thank you for bringing this matter to our attention.
Every claim is dealt with on its own merits. Our legal manager, Mercy, contacted you to discuss the merits of the claim in detail. We base our decision on case law and information at our disposal.
You advised Mercy to SMS her email address to you. You will forward Mercy correspondence from your insurer. Once received and reviewed, Mercy will revert with feedback.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
The OUTsurance Team
Thank you for bringing this matter to our attention.
Every claim is dealt with on its own merits. Our legal manager, Mercy, contacted you to discuss the merits of the claim in detail. We base our decision on case law and information at our disposal.
You advised Mercy to SMS her email address to you. You will forward Mercy correspondence from your insurer. Once received and reviewed, Mercy will revert with feedback.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
The OUTsurance Team
OUTsurance's reply09 Mar 2026, 11:16
Official
Good day Miyelani,
Thank you for bringing this matter to our attention.
Every claim is dealt with on its own merits. Our legal manager, Mercy, contacted you to discuss the merits of the claim in detail. We base our decision on case law and information at our disposal.
You advised Mercy to SMS her email address to you. You will forward Mercy correspondence from your insurer. Once received and reviewed, Mercy will revert with feedback.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
The OUTsurance Team
Thank you for bringing this matter to our attention.
Every claim is dealt with on its own merits. Our legal manager, Mercy, contacted you to discuss the merits of the claim in detail. We base our decision on case law and information at our disposal.
You advised Mercy to SMS her email address to you. You will forward Mercy correspondence from your insurer. Once received and reviewed, Mercy will revert with feedback.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
The OUTsurance Team