PROMISES AND NO DELIVERY

<p>waiting since Thursday for reply on my car. it is 4 days later and i am still waiting for an answer on the damages. I was told that I will have an answer on friday. it is13:30 monday and I still dont have any answer. why is it that a simple thing is taking so long to sort out. I could have allready sorted it out by myself but now the car is standig somewhere not attended tojust waisting my time. tomorrow is a public holiday and again nothing will be done. very dissapointed in the feedback and service outsurance has given me. can someone please give me a possitive feedback on what is happening with my car and how long it will still take to sort out? this is deffinately not the service i expected from outsurance. and please don't phone me and tell me you are waiting for the assesor to come back to you. find out and get an answer from the assesor and give feedback as promissed.</p>