MM
Margie M

1 reviews | Active since Jul 2025

01 Jul 2025, 08:47

Professional, understanding, patient, kind folk answered my call

Professional, understanding, patient, kind folk answered my call. I was assissted withing seconds of calling. I did not have to wait for ages. The young man (Mohammad) who assessed our damages was also top notch. He listened to our story, sympathised with us and did the assessment. We received an other call from an equally friendly person, (also named Mohammad!) a quote for repairs, a detailed explanation that we didn’t have to pay any excess but sadly lost our outbonus due in one week . He made an appointment at a panel beater company close to us which suited us. Outsurance is awesome, and we are so lucky to have you on our side. Thank you.

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Replies (1)
OUTsurance
OUTsurance's reply01 Jul 2025, 08:54
Official
Hello Margie,

This is a fantastic testimony to world-class service! 

Thank you so much for singing Mohammed‘s praises in this manner! 

He will certainly be inspired for a very long time. 

We are thrilled to hear that your claims process was handled so efficiently.

Regards
The OUTsurance Team