PD
Premilla D

1 reviews | Active since May 2016

07 Dec 2022, 13:55

Professional, helpful, patient, well mannered, well trained staff

Was contacted by Outsurance to give me a quote on a new vehicle and household goods. The consultant Chiano Cignole was very patient and called me back the next day to confirm everything. He also explained things in details. He is very professional and did not mislead me. Instead he made it very clear about what was covered and what was not. He also patiently answered my questions, even when I disagreed with Outsurance's policy as being unfair in certain respects. He gave us a good deal and good service. I really hope that the after sales service is just as efficient as he was when doing my quotation. I recommend Outsurance to others as they train their staff well and they employ people who are patient, courteous, professional and helpful. I just hope that the person receiving this compliment will make sure it filters down to the gentleman, Chiano Cignole. Thank you Outsurance.

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Replies (1)
OUTsurance
OUTsurance's reply09 Dec 2022, 13:05
Official
Thank you for the lovely compliment, we appreciate it very much! Chiano will be delighted when we share your kind words with him! Keep up the awesome service Chiano, we are proud to have you on the team!

Regards,
The OUTsurance Team.