1 reviews | Active since Aug 2009
PREMIUMS UP 36.9% - ASK FOR A REQUOTE AND GET STUPID RESPONSES
<p>I have seen my premiums up by 36.9% - Really.</p> <p> </p> <p>I send them requests for a review, to requote me a lower premium, and I get phone calls and phone calls and the same document again.</p> <p>Are these people stupid, cant't you read. You don't need to phone me. Just requote.</p> <p> </p> <p>REALLY !</p>
Hello Tim Horn
We are sorry about the phone calls made to you and have arranged for no further calls to be made to you.
Our client care manager, Teresa provided you with detailed feedback regarding the rerate via e-mail.
She also invited you to direct any further enquiries you might have, to her directly.
Regards
Dinky
Hello Tim Horn
We are sorry about the phone calls made to you and have arranged for no further calls to be made to you.
Our client care manager, Teresa provided you with detailed feedback regarding the rerate via e-mail.
She also invited you to direct any further enquiries you might have, to her directly.
Regards
Dinky
And that is not acceptable.
She says because I claimed last year, suddenly now the premiums go up by 36+%.
Sorry. I ask her to try again.
So far no response for 2 days...
And that is not acceptable.
She says because I claimed last year, suddenly now the premiums go up by 36+%.
Sorry. I ask her to try again.
So far no response for 2 days...