SF
Simon F

1 reviews | Active since Sept 2024

25 Sept 2024, 13:03

Premiums have increased once hooked

Recently all my vehicles premiums were increased way above the norms with no justification. It’s as if they hooked me from my old insurer with good rates then corrected them when they got a chance.

0
Replies (3)
OUTsurance
OUTsurance's reply25 Sept 2024, 14:39
Official
Hello Simon

We acknowledge receipt of your review.
We were approached about the increase when you reached out to us in August after having received the rerate notification.

Our client care manager will contact you and discuss the contributing factors to the increase again.

Regards
The OUTsurance Team
SF
Simon F's update25 Sept 2024, 14:50
Reviewer Update
Just because you offered some discount doesn’t mean I’m happy or agree with the dramatic increase in my vehicle premiums
SF
Simon F's update25 Sept 2024, 15:50
Reviewer Update
So Outsurance phoned me and tried to tell me why they are right and why I am wrong. In short they don’t have a valid reason why my vehicle premiums increased astronomically.