lM
lenka M
1 reviews | Active since Jan 2013
27 May 2025, 10:12
Premium unaffordable
OUTsurance i fail to understand that i have not claimed in almost 12 months and yet my premiums are being hiked up by R350 this is nonsense i have been with OUTsurance for THAN 3Years and my car is 10years old which is a 2015 Model car and yet i get a premium increase of R350 in this economy we live in were we are struggling to even put food on the table and at the same time i fail to understand that i am over 40years old and you as OUTsurance view me as a risk please fix this premium as i cannot afford a premium change of R350 that is very high. Also take into account that i have not put in claim in the past 12months.
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OUTsurance's replyOfficial
27 May 2025, 11:23Hello lenka
Thank you for reaching out to us.
We understand your disappointment about annual rerate increase.
Our rating will be affected by a variety of factors, and in this case inflation increase was a direct result of the increase, which is a far lower amount than you quoted.
A client care advisor will call you and also discuss possible premium relief options available to you.
Regards
The OUTsurance Team
Thank you for reaching out to us.
We understand your disappointment about annual rerate increase.
Our rating will be affected by a variety of factors, and in this case inflation increase was a direct result of the increase, which is a far lower amount than you quoted.
A client care advisor will call you and also discuss possible premium relief options available to you.
Regards
The OUTsurance Team
OUTsurance's reply27 May 2025, 11:23
Official
Hello lenka
Thank you for reaching out to us.
We understand your disappointment about annual rerate increase.
Our rating will be affected by a variety of factors, and in this case inflation increase was a direct result of the increase, which is a far lower amount than you quoted.
A client care advisor will call you and also discuss possible premium relief options available to you.
Regards
The OUTsurance Team
Thank you for reaching out to us.
We understand your disappointment about annual rerate increase.
Our rating will be affected by a variety of factors, and in this case inflation increase was a direct result of the increase, which is a far lower amount than you quoted.
A client care advisor will call you and also discuss possible premium relief options available to you.
Regards
The OUTsurance Team