PREMIUM DEBIT WITHOUT PERMISSION

Outsurance contacted me to see if they could beat my current insurance but they could not and was suppose to send me an e-mail to where i could send my current policy schedule so they could pay me the R500. Instead of them doing that, i received another call from another agent trying to convince me otherwise. He was very insisting and i almost felt forced. At the time i was having difficulty with a claim with my current insurer and i told the agent that i will decide after my claim was resolved. He said he will call my every week to see how things are going with my claim and e-mail me direct contact details so i could get hold of him at any time. He did not do that and also told me that he will put a time slot on my insurance until August so no premiums will be deducted until then. I never gave permission and told him directly that their premium is not affordable for me and i do not give consent. They deducted two premiums 2 months in a row without my permission. I feel ****med and did not even receive the R500 as they did not beat my current insurance.