FM
Fumani M

1 reviews | Active since Oct 2016

24 Apr 2018, 14:54

Practice what you say and do what you SAY THAN FOOLING PEOPLE WITH FANCY ADEVERT AND DESIVING POSSIBLE CLIENTS WITH LIES

i was involed in the accident with an outsurance client, my insuarance only cover 3rd party ,write off,and lost. the is a person by the name of thabiso what a pathetic service. he went and change the story of what actual happened and his been lieying to me for 3weeks now that he will come to me. my wife is with outsuarance and with the services thabiso has shown me , she wanna change the insuarance which is now becoming a lost to outsuarance. i was interested to join but since i have experience unprofessional service as how to conduct a matter i have fear in case i have a claim with outsurance

Another thing which I think am not satisfy with it, thabiso have been ignoring me for 2weeks now no feedback nor communication as last time we spoke, you advised me to send you photos with WhatsApp but again you still doesn’t come back to me with suitable and a clear valid Explanation

Another thing which thabiso failed to deal with is when you keep on changing stories about what has happened , I finally got an eye witness a person who was on the same traffic with me when this happened.

A very poor point is when thabiso changing a story trying to twist the story so I finally have an eye witness

my CAR is Fixed now in my own costs but i will never think of insuaring myself with OUT-DISSAPOINT Insuarance

0
Replies (1)
OUTsurance
OUTsurance's reply26 Apr 2018, 14:13
Official

Good day,

Thank you for notifying us. Pierette our legal manager has contacted you to discuss you concerns as well as the merits of the claim in detail. She has informed you that once you have provided us with the witness statements and any other supporting evidence that we will review the claim.

We do apologise for the lack of feedback.

Thank you,

Kelvin